Direct Security & Student Helpdesk

Connect With Our Security Team

Have questions regarding hands-on labs, CTF exercises, course curriculum, account access, or vulnerability disclosures? Reach out to our dedicated cybersecurity engineers.

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Avg Response: < 4 Hours
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Send Us an Inquiry

Submit the details of your inquiry below and an engineer will review and respond promptly.

Support Desk

Direct assistance for students, learners, and platform members.

Security & Disclosures

Responsible vulnerability disclosures and sensitive security reports.

Community Forums

Ask questions and discuss CTF walkthroughs with fellow peers.

Frequently Asked Questions
Our cybersecurity support team typically reviews and replies to all inquiries within 4 to 24 hours. Critical platform or account issues are prioritized.
Select "Hands-on Lab / CTF Technical Bug" in the inquiry form category, specify the lab name or machine walkthrough, and include steps to reproduce.
Yes! We welcome suggestions for new topics, VulnHub walkthroughs, Hack The Box labs, and certification roadmaps. Select "Course & Curriculum Access" or "General Inquiry".